How deep a mattress must sag to be covered varies by company. Not all manufacturers cover sagging as part of the warranty. Lay string across the width of the mattress so it reaches from one side to the opposite one. While most of the string rests on top of the surface of your mattress, it does not make contact where it crosses over the sagging portion. Their 100-night sleep trial allows you to test the mattress out at home, with free shipping to anywhere in the contiguous U.S. 2. Their pressure-relieving memory foam mattresses are unmatched. A new Tempur-Pedic mattress is the ultimate in luxury. Hold the housing upright at a right angle to the mattress. I have been to dealer and they gave me paperwork and had to measure the sag.. Well that doesn't work because mattress comes up some so doesn't meet the level required for warranty. Measure how deep any indentations are, and see if they’re deep enough for your warranty to cover. Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains. Secure the end of your string with a strip of your painter's tape. 5. This eliminates any possible wrinkles in the fabric that could cause the measurements of the sagging to be inaccurate. For most manufacturers, the threshold is 1.5 inches, but for some, it’s 3/4th of an inch. Warranty Length ≠ Mattress Lifespan. Hold the housing upright at a right angle to the mattress. Secure one end of your string to the edge of your mattress with a strip of the painter's tape which does not leave a sticky residue on your fabric when it's removed. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. 4. 2. An image of this is required. How to measure your mattress for warranty processing. This also means that the warranty generally provides no coverage for minor sagging that just occurs as a result of regular use. Amerisleep AS5 Hybrid – Best Soft Mattress That Won’t Sag However if there is a warranty defect not caused by the abuse or damage then the mattress would be covered under the standard warranty. Especially useful for all foam mattresses where there is no visible impression but when you lay down there is a noticeable difference and lack of proper support. At its deepest areas, measure the distance from the wood to the mattress. Finally, pull your steel measuring tape so it will extend a few inches from its housing. Mattresses aren’t cheap. Written by Craig Anderson. Simply hold the housing upright at a right angle to your mattress. However, these measurements may range from 0.5 to 2 inches, depending on the manufacturer. However, in the event your product is deemed defective, we will take what you paid for the inspection and apply it towards the delivery charge for the exchange. For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it. Read the measurement on your tape where it intersects the string. Impressions deeper than that may be eligible for warranty coverage, depending on the mattress manufacturer. Usually this is the hip area. Some like to sleep with a pillow underneath their hips, back, or legs. I’ll let you know at the end. First of all, you need to remove all bedding from the mattress including pads, sheets & foam toppers. As a temporary measure to counter sagging, some people use extra pillows placed in the areas where the mattress is sagging. After that, you need to walk to the other side of your bed and mildly pull the unsecured end of your string until it is taut. It should cross over the deepest part of the depression. in Sleeping Tips. This is the measurement the manufacturer needs. I am extremely dissapointed in this product and will not purchase again. 1) Measure the length and width of the depression on your mattress. To guarantee your satisfaction, Amerisleep offers a 20-year warranty to cover sagging deeper than .75 inches. When your mattress is still under warranty and you also want to place a claim with your manufacturer, the extent of your sagging must be meticulously measured. The warranty on a mattress is important. Our research strongly suggests that in most cases you should not believe that your mattress will last the length of its warranty with regular, everyday adult use. This can prevent it from sagging early. Structural failure. how to measure mattress sag for warranty. Now you need to smoothen the top of your mattress with your fingers. She holds a Bachelor of Science degree in art education from Edinboro University in Edinboro, Pennsylvania. If your warranty claim is approved, there is also a transportation fee of $79.99 for Mattress Firm to complete the delivery of your warranty exchange. See the information below for definitions of the signal words. While most mattress companies offer long warranties, they don’t last forever. This is where the mattress warranty comes in. Whether you already own a Tempur-Pedic mattress or are considering buying one, it’s important to understand the ins-and-outs of their mattress warranty. The quality is a very crucial factor. 2) calculate how much fabric you need to make your topper cover (an old queen or king size flat sheet can be used for this, depending on the size of the depression on your mattress). Density foams, our goal was to create a mattress that Won ’ t sag how to body! 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