Zalora have 30 days return policy. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … Contact Zalora customer service. If you opt for an exchange, select a new size or color. Last chance deals and past season steals you can’t resist. Alternatively, please refer to the brand’s website for more information. What is the Zalora business model? 2. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. You will also get up to 70% discount! I always wonder why this two thing always inside Zalora parcel before this. Find the related User ID & API Key from Zalora Seller Center > Settings > Manage Users. Repack your items in their original packaging. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Postal Code. I had literally ripped through the middle of my bag to get the box out. What's next? As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. Ensure that your item fulfills the conditions below and is not in the Non-Exchangeable & Non-Refundable Items & Brands list. You may experience a few minutes wait. Established in 2012 by Rocket Internet, Zalora is an e-retailer that sells high-end clothing from both local and international brands (Neubodi, Kitschen, Adidas, Casio, & etc). You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. Online shopping has never been more convenient! How to return to Zalora? For more information, check out our FAQ on … You will also get up to 70% discount! You can choose to be refunded to your ZALORA Wallet Credit to enjoy a cash and card-free experience during your next purchase with us! Customers are advised to screenshot the pickup date for easy reference. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. Step 2: Choose either an exchange or return for a refund of your selected item. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Contact Zalora Philippines customer service. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. At this point, the order is not confirmed yet as we need to first run security and finance checks. How to return it? Buying perfumes is a very risky transaction with Zalora. Speak to our virtual assistants; we're always happy to help! I always wonder why this two thing always inside Zalora parcel before this. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. The Zalora E-Gift Cards are non-refundable in any scenario. I went on the website and looked at their Return/Exchange policy and procedure. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. Zalora: The One-Stop E-Retail Shop Zalora Banner. Recent recommendations regarding this business are as follows: "avoid this! Untuk layanan program return produk Zalora, PT Pos Indonesia menyiapkan 2.900 outlet kantor pos di seluruh Indonesia. For more information on our return / exchange time frame, click here. Stick Zalora's return shipping label on parcel. Fill in the required information and get the QR code. Did you find it helpful? 3. Fill in/Change the necessary details, then click "Save" to keep your edits. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. Keep the 7-Eleven receipt for return … Warranty and repair services are provided by certain individual brands. The email address you have entered is already in use I bought Davidoff Cool Water and that's exactly what happened. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. Submit a request. I even checked with Customer Service before sending it back and was told that it is ok to use a different bag as long as the order number is clearly stated. Tap on "Edit" beside the address that you want to change or remove. Download & get Extra 25% Off + 25% Cashback. ZALORA does not provide any form of repair services. If pickup on the designated date was unsuccessful, a second attempt will be made in 2 working days. The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. Related articles. 4. Then, you may proceed to click "SAVE AND CONTINUE". Keep the 7-Eleven receipt for return … Zalora Overview. To make returning even more convenient for you, you can now enjoy our paid return pick up service at only SGD 3.5! For more information on our return / exchange time frame, click here. ZALORA offers a 30 days FREE return from the date of your purchase. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. ZALORA does not provide any form of repair services. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a … You can return your items within 30 days after you receive them. Upon checking out, you will be given your order number. Copy the Email & API Key, then paste in your Unicart. No min. 1. 3. Shipment Description. Country. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Help us improve this article with your feedback. FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. Your voucher will be sent straight to your registered email address. Check your inbox (including spam folder) for your voucher code and start shopping now! ", "please double check your … Your order will arrive between Monday - Friday. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Comprehensive And Personal Service Zalora have 30 days return policy. 2306 out of 2961 found this helpful. Step Four: Select how you'd like to be refunded. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. Please note: All return items are still required to be packed as per usual. I went on the website and looked at their Return/Exchange policy and procedure. State / City. Warranty and repair services are provided by certain individual brands. Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Rest assured that the team is working tirelessly to attend to all your orders and concerns. ZALORA cannot directly offer an item exchange to your customers because we do not have your inventory. Then, you may proceed to click "SAVE AND CONTINUE". If there is an order cancellation/ return, the DBS Rewards redeemed will be refunded as ZALORA Wallet Credit. Parcel Quantity. Store Credit was chosen as your preferred mode of refund when you return your items. And the worst part is that Zalora would not allow a return of product nor a refund. 1. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Recent recommendations regarding this business are as follows: "avoid this! You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. Step 3: Select "PICK UP" as your return method. 3. State / City. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. Shoes and clothing sizes will always vary, so if an item does not fit to your liking, ZALORA will accept returns within 30 days after you receive your goods. Wallet Credit was chosen as your preferred mode of refund in the event of a pre-paid order cancellation. Zalora Overview. E-Gift card was purchased and you added the code into My Wallet. Shopping for gifts?Check out our holiday delivery schedule. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. Then simply hand, It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. Pick Up. 4. Dist ADDRESS 0001 D03 G/F., Winner House,15 Wong Nei Chung Road, Happy Valley, HK 0008 D01 Shop C, G/F., Elle Bldg., 192-198 Shaukiwan Road, Shaukiwan, HK As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. 4. Zalora offers the best “touch-and-try” experience through an extensive 30-day return policy, a logistics infrastructure, a modern phone application, and a Fit Visualizer-enabled Website. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. 3. spend. Click More(…) > API Settings to set up the integration. Your Zalora Wallet will be updated with the amount. Sync your products, manage your Zalora orders and increase sales. The email address you have entered is already in use Store No. Double-check the new size and/or color (if for exchange), the refund method (if for return/refund), and the address and date (if you chose pick-up as return method). Have any questions? Return to top. How to return it? As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Login to your ZALORA account to apply online return / exchange. Alternatively, please refer to the brand’s website for more information. Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Online shopping has never been more convenient! Yes 2. How do I make payment for the premium return pick up service? The E-Gift Cards are valid for 1-year from the date of purchase. It's that simple! Account Number: ZALORA Philippines Return Address: CITIXPRESS 8124 Nenita Bldg. 2. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. 2. Make sure you pack & seal your items in a box or parcel bag. ", "please double check your … Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. CONTACT US For Further Queries @ ZALORA Malaysia & Brunei. I had literally ripped through the middle of my bag to get the box out. 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