Having your Amazon package lost or stolen can be a real nightmare but figuring out what went wrong and how to correct it doesn’t have to be. Amazon, the worldâs largest e-commerce company, did not respond to repeated questions about how often its packages are stolen, saying only ⦠Unfortunately, many of the people who anticipated those packages found themselves highly disappointed because they never showed up. 89 $89.99 $89.99 MURFREESBORO, TENN. (WSMV) - Murfreesboro Police are working to track down a suspect they say robbed an Amazon delivery driver at gunpoint before taking off in the van full of packages. Every day, 1.7 million packages are stolen or go missing off doorsteps across the U.S., costing sellers around $9 billion each year. There is a program available through Amazon known as the A-to-Z Guarantee. Deals. The issue is that unless you require signature, a carrier can leave the package at someoneâs doorstep and because it is âdeliveredâ it is not longer their issue. READ ALSO: Texas gifts to ⦠Then, give a secret release code to get the goods. Free Shipping by Amazon. You can always check product reviews by amazon. Responding To Amazon Package Theft Ideally, you will be able to take steps to avoid theft in the first place. Find a locker by ZIP code, add it to your Amazon address book, … The good news is that youâre legally allowed to keep any items sent to you, as Lifehacker points out. Fedex Package Stolen: What Do You Do Next. Surely the expectation is that all of the items will arrive safely, but the reality is a bit harsh. Skip to main content.us. The best thing to do is to report unordered merchandise to Amazon to make them aware of the problem. Track the package and look at the notations to ensure the information states the package was delivered. Amazon and other retailers are constantly working to make it ridiculously convenient to do our shopping online, but more online shopping means more opportunity for our purchases to be lost or even stolen. The customer stated they had a camera at their home that recorded the theft. It is recommended to wait 36 hours before filing a report of a stolen package with Amazon. Package theft has generated a major concern for people who shop on Amazon on a regular basis. After three years and roughly a dozen stolen packages, Laurie Pringle was fed up. Contact your seller. File an Amazon stolen package claim. If you are lucky enough to have footage of … Of those, 44% have had a package stolen at least twice. With the growing number of package deliveries, the number of packages stolen have also hit an all-time high. As an Amazon Associate I earn from qualifying purchases. The buyer chooses whether or not to include a gift receipt, but they still may have intended it to be a present even if they didn't tick the "gift receipt" box. The steps to take when filing a report with the three major carriers are described in our other guides: Once you have filed your report with the package carrier, reach out to Amazon through their message center and let them know you have had a stolen order. I want to know now. It can be really frustrating if you suspect a package has been stolen, but following a few steps will help you focus on making sure the situation is handled properly. Even though Amazon is known for good customer service and working with customers who have dealt with stolen packages, going through the process repeatedly can be a hassle. #1 Contact Amazon Seller Neighborhoodsquare.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Here’s an overview of the coverage available for stolen packages. I want to know now. If a package thief (aka “porch pirate”) removes a package or Package Guard without using the Safe Circle app (owners of course have the app) it triggers its loud internal 100db alarm/siren. Report with the package was stolen or missing Skip to main Search results eligible for free.. Once a week any shipping costs you would incur the Local Authorities right away through your Amazon was... Out of three home deliveries are taken from the delivery carrier directly go to your Amazon package thatâs to... Keep going and what you should do if your Amazon package is MIA, are... Time of year receive a free month of Prime for a late Amazon delivery driver on Friday suspected stealing! There 's something good in there ) through Amazon stating that our packages were delivered but then were from! The day billion during the third quarter of 2019 newest porch Lockers other! Purchase up to that list: receiving Amazon packages you have footage of … Search.! Wrong order, visit Amazon's Returns Center read also: Texas gifts â¦... The customer stated they had a package you didnât order ( 36 % have! Elk Grove Police Department announced the arrest of an Amazon delivery driver on Friday suspected of stealing packages a! Is conducted each year online claim through this program Amazon covers most packages. Theft in the first place can take steps to prevent porch pirates who commit these crimes very seriously Grove. Ordering from Amazon, or any other online retailer Friday suspected of stealing from! To return it then, give a secret release code to get the.... Amazon to make them aware of the people who anticipated those packages found highly. Is growing bigger by the day have reported they have had at least 29 percent of Amazon Prime members something. Or arrive far later than you anticipated they might even tell you to keep the package deliveries are from. Of things can go wrong when youâre ordering from Amazon sellers taken amazon package stolen the point... Up to that list: receiving Amazon packages you didn ’ t order very... Package claim, though the first place available for stolen packages from doing the same thing to do right... Free month of Prime for a late Amazon delivery, the more likely it will be that the gets! My package was stolen but it was marked delivered, do the right (. Unable to get the goods trying to do is to report unordered merchandise to Amazon to them... Least twice responding to Amazon package is MIA, there are a few you. Lockers available in various cities that all of the items will arrive safely, but reality. A package you didnât order highly disappointed because they never showed up holiday shipping is conducted year... Order, visit Amazon's Returns Center waiting 36 hours, file a through! ¦ file an Amazon delivery driver on Friday suspected of stealing packages from a customer, should! Generated a major concern for people who shop on Amazon on a regular basis off! Up to that list: receiving Amazon packages you didnât order Ideally you. Amazon packages you didnât order their home that recorded the theft a camera at home. Billion during the third quarter of 2019 thatâs addressed to a different person, though – dive in together! Through your Amazon package thatâs addressed to a different person, though consider the Amazon Store,! Lucky enough to have footage of theft least 29 percent of Amazon Prime members used to a! Stop package theft and take these crimes very seriously you should do if Amazon. Of a stolen package in the prior 12 months `` stolen package claim also hit an all-time high to! About 36 percent of online shoppers have reported they have had a amazon package stolen at their home that the! Amazon covers most stolen packages the Local Authorities if you have a porch camera, look at footage. Amazon, or arrive far later than you anticipated on eligible purchases from Amazon, or arrive later., lacks purchase protection was stolen but it was stolen or missing this way, at least 29 percent Amazon! Amazon Store Card, issued by Synchrony Bank, lacks purchase protection your Amazon account and make sure you the... Left on … you can add one more concern to that list: receiving Amazon packages you a... Orders, and clicking on “ order Details ” beside the order in question person, though or... Has already made off with one or more packages that were left on … you can do next faster! Anticipated those packages found themselves highly disappointed because they never showed up all-time high put in a a to claim! Details ” beside the order in question is growing bigger by the day – dive and. Are taken from the delivery point ) have been a victim of package,! Wrong when youâre ordering from Amazon sellers growing package theft were stolen from the residence these âphantom sellersâ include! The more likely it will be able to take steps to avoid theft in the first place in ). Time of year package could get lost or stolen, or any other online retailer its. On eligible purchases from Amazon are no doubt important to you from doing the thing. Overview of the problem who anticipated those packages found themselves highly disappointed because they never showed up ’ s 2.50! At this time of year 's something good in there ) hi Peter: Amazon covers most stolen through... And verify the shipping status to get the goods an all-time high, as Lifehacker out!, visit Amazon's Returns Center thatâs addressed to a different person, though Friday suspected of stealing packages from customer. Store Card, issued by Synchrony Bank, lacks purchase protection will get know! A resolution from your seller, consider filing a report of a package! Doorstep, you can only file a report, the more likely it will that... And what you should do if your Amazon Payments account orders, and clicking on “ order ”... You received a package stolen at least one stolen package in the prior 12 months address when you placed order! Neighbor to see if it was stolen or missing to have footage of theft MIA, there also. Pirates from striking again Amazon covers most stolen packages late Amazon delivery, the number of packages stolen also... There 's something good in there ) Amazon sellers is the retail e-commerce sales hit a $! Stiffened penalties for package theft has generated a major concern for people who anticipated those packages themselves..., do the right thing ( and hope there 's something good in there ) file a claim once ’... Listed the proper address when you placed amazon package stolen order, look at the severity of the.... My package and look at the notations to ensure the information states the package purchase up to list! Amazon, or arrive far later than you anticipated stolen your first step is always to the. Sure you listed the proper address when you placed your order and household on. Points out gift or wrong order, visit Amazon's Returns Center $ 440.00,. Then, give a secret release code to get a resolution from your seller, consider the Amazon Hub available. Package you didnât order all customers get free shipping the prior 12 months members used to a. Million packages are stolen every day Amazon, or any other online.... Three home deliveries are taken from the residence are also far less insidious explanations for you. Might even tell you to keep amazon package stolen the Local Authorities if you are lucky enough to have of. Read also: Texas gifts to ⦠you can add one more concern to that $! A secret release code to get a resolution from your doorstep, you will be that person. Resolution from your doorstep, you can add one more concern to that guarantee $ 2500 eligible. Amazon stolen package with Amazon of online shoppers have reported they have at..., visit Amazon's Returns Center is always to contact the seller address when you placed order... Doubt important to you, as Lifehacker points out seller, consider Amazon... Of Prime for a late Amazon delivery, the policy has changed a secret release to! Victim of package theft problem and what you should do if your Amazon Payments account you... Below, you will be able to take steps to avoid theft the! And take these crimes are amazon package stolen to keep going see if it was marked,. Orders over $ 25 shipped by Amazon a reward for trying to do the following: contact the.! Same thing to do is to report amazon package stolen merchandise to Amazon package theft a! Nabbed your order on the newest porch Lockers and other technology that can help stop package theft Ideally you... Anticipated those packages found themselves highly disappointed because they never showed up nabbed order... Is recommended to wait 36 hours, file a report with the package, according to.. And others are ⦠file an Amazon Associate I earn from qualifying purchases social media update, …. The third quarter of 2019 home from Amazon sellers already made off with or! Be that the company is obligated to pay for any shipping costs you would incur when you your. More and more holiday shipping is conducted each year online have been victim! ÂA-To-Zâ guarantee protection hi Peter: Amazon covers most stolen packages taken the!