Teletext gives customers the option of a full refund, or rebooking the trip for later this year or 2021, if a holiday has been cancelled. Search for Cheap Holidays with Teletext Holidays. Planning a holiday is always an exciting time, but knowing where to start can often cause confusion. We guess weâll just have to see what happens - and hope that these initial tourists keep social distancing and maintaining proper hygiene (please, tourists, we beg of you!). Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate. Each travel service is priced separately and independently, creating direct and separate contracts between you and the applicable supplier/principal(s). Reply. Published 30 April. This does not affect our agency status. At Teletext Holidays we want to put your mind at ease as best we can, that's why we're pleased to announce that for all new bookings, we're removing the fees that we normally charge should you want to amend or cancel your booking up to 7 days prior to departure - meaning you can take a while longer to consider your travel options. Local residents can expect more freedoms as well: all shops will be open at 50% capacity and capacity restrictions will further reduce for bars and restaurants. Teletext Holidays has failed to respond to several requests for comment. When Will the Balearics be Open for Tourist Business? Coronavirus: Holiday lettings firm owner reverses no-refund policy. Weâre very excited for them! Not to mention the above 40 mins call waiting to ⦠If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Coronavirus and your finances: what help can you get in the second lockdown? Ryanair cancelled the flights for the trip and notified the couple. Top Teletext Holidays discount offers & deals. Customers complaining about the firm on Twitter are routinely told to direct message the company with their booking details. PARTAGER LA PAGE TELETEXT. Teletext Holidays is still selling holidays. A new outfit and drinks out at a bar? Teletext Holidays was rated the third worst company out of 70 in a MoneySavingExpert.com survey last month which looked at the way holiday firms have treated customer refund during the coronavirus pandemic. I managed to get through CSA Rao on the phone on 21/11 2020 ext 3216 who ⦠However, where you book a âMulti-Contract Packageâ as defined in our Terms & Conditions, we shall accept responsibility for your booking as the âorganiserâ under the Package Travel & Linked Travel Arrangements Regulations 2018. Never anyone ⦠Please note the advice can change so check regularly for updates. Stop pretending that you care. (And thus for you too, would-be foreign traveller, because whatâs good for the locals is eventually going to be good for you.). Please ask us to confirm what protection may apply to your booking. We do the homework and help you find cheap holidays across the board, whether ⦠The Balearic Islands are pleased to report theyâre open for international tourist business again right now (most importantly to us Brits, but also to the majority of the EU and the Schengen zone) - and it goes without saying weâre loving this news. The data would have included customersâ names, email address, home addresses, phone n⦠Maybe youâre more familiar with the names of individual islands: Ibiza, Majorca, Menorca and Formentera, to name the largest ones. Teletext Holidays is a British travel company that specializes in the sale of short and long haul beach holidays, city breaks, UK getaways and cruises.. Headquarters. The Spanish government outlined a gradual reopening of the country, whereby lockdown restrictions could be eased phase by phase, at intervals of about two weeks, depending on how the situation played out. You have successfully signed up to our email alerts. Re: Teletext Holidays. Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme (T7300). Pia Stevens, 52, booked a £2,497 family break for herself, her husband Steve, ⦠7 posts. Reply. 6 reviews. Oh, and perhaps the best news? ⦠Since then we have been trying to get our money back and called at least 5 times also tried their website which was another disappointment. School closures: What it means for working parents, LoveHolidays to repay customers £18m for cancelled holidays, Insurers extend Covid support until March, Royal Mint launches digital gold savings account for children. If you would like to know more about our pprivacy ppolicy, please folllow this link:
Rubeka Hussain, 35, had booked the £1,650 Teletext holiday with her partner, Wasim Khan and their two-year-old daughter Isla. 886 talking about this. My holiday got cancelled due to the obvious reasons (Covid-19) back in May this his year. You should be able to cancel and get a refund if you're going to an at-risk area. Tt509730. Under ATOL rules, holiday firms are supposed to provide customers with full cash refunds within 14 days of a cancelled trip. Said thank you and was about to put the phone down. Coronavirus: Package holiday firms told to sharpen up on refunds Anyone whose package holiday is cancelled by the provider is entitled to a refund of the whole holiday, by law, within 14 days. Published 9 June. Some of Spain is already in the fourth and final phase - the new normalcy youâve been hearing oh so much about - and the Balearic Islands are expected to enter this phase soon as well. Since COVID-19 hit the headlines earlier this year, the question for anyone planning a holiday to Turkey was, Does Turkey have the coronavirus? If you answered that youâd love to dance the night away, weâre sorry to report discos and nightclubs are still not open just yet - but give it time! Welcome to the official Teletext Holidays Facebook page - Customer Support is open 8am - 9pm - 7 days a week Oh. Here's what you need to know - also read our full coronavirus holiday cancellations guide for more information. graham h. Level Contributor . I have sent three emails, contacted them via their website, spoke to them on Twitter and called them spending over two hours on hold. Report inappropriate content . Nele Klinkosch is also a student and is owed nearly £800 from Teletext Holidays for a trip to Spain cancelled in March. With interest soaring for 2021 holidays ⦠This included being able to leave your house (only at specified times, but with a generous schedule) to enjoy things everybody took for granted before the coronavirus outbreak. Beachgoers must make sure they maintain appropriate social distancing rules - which is a small price to pay for some fun in the sun, if you ask us. Index La Suisse romande en un clin d'oeil Jura / Plateau romand Genève / Bass Lémanique / Préalpes Valais Dimanche, alternance de nuages et d'éclaircies. Thank you. ⦠Some customers claim they are given dates they would get their money back â but then the money fails to arrive. My friend booked a holiday with Teletext Holidays last week and has now found out she's unable to go, this was due to financial situation that unfortunately only came to light after booking! Beaches are open for business once again! However, weâve got to keep our fingers crossed that coronavirus cases in the Balearics continue to drop - health chiefs there warn that if thereâs a big outbreak after reopening borders, holidaymakers may be turned away from these sunny islands yet again. When she inquired about cancelling she was told that on top of the deposit she would have to pay at least ⦠graham h. Level Contributor . Saw perfect holiday advertised by Teletext holidays and tried to book through their call centre rep in India. Teletext Holidays is still selling holidays. Teletext Holidays is headquartered in Richmond, London.Truly Travel, Teletext Holidaysâ Travel Agent partner has offices in London alongside a customer call ⦠But Teletext Holidays has tried to fob off customers with refund credit notes or delayed refunds by saying it is still waiting for cash back from airlines. All ratings shown on this website are those of the supplier/principal and may not be the official classification. The Foreign, Commonwealth & Development Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. The flights for the trip were with Jet 2 which told Nele it refunded the money for the flights on 11 April. Teletext initially told Nele it was still waiting for this cash but later admitted it had been refunded by the airline. Receive money tips, news and guides directly into your inbox, The savings accounts paying the most interest, Five possible tax hikes in 2021 and how to prepare for them today, Black Friday shoppers warned about buying electrical items from online marketplaces, âIâve been taxed on redundancy pay despite it being under the £30k limit. The plan is a good plan: it proceeds in an orderly manner, it takes feedback on board as it progresses, it divides the country into regions based on the local severity of the pandemic and it is underpinned by a scientific evaluation of conditions in specific areas: âan epidemiological ranking based on four parameters (cases, deaths, hospital admissions and critical care unit occupation)â. Find your favourite places to travel around the world, advise from our Teletextperts and more! Follow us to get the latest holiday deals, travel tips and news. Follow us for amazing travel photos and holiday inspiration. Whether this is your first child and the start of your family holiday adventures or youâve just... How to enjoy a long haul flight . While youâre waiting, keep in touch with our blog for updates, encouragement and amusement. Why not switch out your Spanish summer hols for some Turkish tourism or a Grecian getaway? Cultural events are also open now, although there must be fewer than 80 attendees in enclosed spaces and fewer than 800 in outdoor spaces. 27th November 2020. Where Are the Balearic Islands in Terms of Reopening? We are not a party to any such contract. The Most Adaptive Bloggers - Teletext Holidays Teletext Holidays Welcome to the official Teletext Holidays Twitter page. A holiday is that much sweeter when youâve got yourself a deal that wonât play havoc with your budget. Are you due £100 compensation from HSBC? Browse our amazing early booking deals to Greece, Turkey, Majorca, Canaries and further away in the Caribbean, the United Arab Emirates or the USA and arrange your perfect summer holiday today. Only to be not replied to, or told a date for a refund, and now the date has passed with no further communication yet still no refund.â. 1,129 talking about this. If the result is negative, you can stop self-isolating. Just look at this gorgeous beach in Majorca and this one in Ibiza. Numerous Tweets about Teletext Holidays tell similar stories of ignored refund requests after months of waiting, ignored emails, and phone calls being terminated. Weâve been sending holidaymakers away for over 20 years. It had a refund payout rate of 1% among those whoâd had trips cancelled. The earliest you can take the test is 5 full days after you left a destination not on the travel corridor list. image caption Teletext Holidays has reported the breach to the ICO, ... Carol Sutton: Steel Magnolias actress dies from Covid-19 1. Further to the ongoing outbreak of coronavirus (COVID-19), please be advised we will be contacting all customers due to travel to a destination that the Foreign and Commonwealth Office (FCO) advises against travel to, in order of departure date. 4 helpful votes. DO NOT BOOK WITH TELETEXT HOLIDAYS!! Theyâre right where we left them: in the Mediterranean off the coast of the Iberian Peninsula. If you're looking for the perfect summer 2021 holiday escape, Teletext holidays have the ideal holiday for you. Where thatâs the case, some have understandably turned to their card firm instead and submitted a chargeback request. See all But customers can only make a claim via ATOL if a company goes bust. A Facebook group called Teletext Holidays nightmare experience, complaints and awareness tells thousands of similar tales. Having a baby and your finances: seven top tips, Protecting family wealth: 10 tips for cutting inheritance tax, Travel insurance: Five tips to ensure a successful claim, Illegal pensions introducers ordered to pay £10.7m to SIPP clients, Online harms bill criticised for omissions, Test to Release dubbed âunworkableâ on day one, The Government has said it does not plan to extend the. TELETEXT Holidays are offering up to 50 per cent off their travel deals as part of their Black Friday sale. COVID-19 Booking Protection. Re: Teletext ⦠All prices shown are from prices and accurate at the time they were posted on the website, but we act as an agent and do not control ever changing prices; therefore the current live price is obtainable by telephoning our call centre. Looks like youâll be partying in Ibiza or lounging on a beach in Majorca before you know it! And when you pass phase 3 â well, thatâs champagne time, because it means that you, as a region, have achieved ânormalisationâ, Weâre considering breaking out the champagne a little early, because the Balearic Islands have graduated to phase 3 right on schedule, on 8 June! Their rep called 'Gordon' quoted 30 percent more than their advertised price! Matthew said: âI had a holiday booked with Teletext for the start of July, which I wasnât notified was cancelled until the day after I was due to be back. Holiday 5/5/2020 cancelled due to coronavirus. We cannot guarantee the accuracy of any ratings given. The Teletext Holidays discount offers could save you money on your next well-earned escape. Essentially, itâs kind of like school: you canât proceed to phase 1 until youâve passed phase 0; you donât go on to phase 2 until youâve graduated from phase 1; no phase 3 for you until you can show your diploma from phase 2. Welcome to the official Teletext Holidays Facebook page - Customer Support is open 8am - 9pm - 7 days a week image caption Teletext Holidays has reported the breach to the ICO, but would not reveal which details were exposed. A MUM has been sent demands to pay for a £2,500 holiday to Spain that she canât go on because her hotel is shut. Phase 1 saw gatherings with other people allowed again â up to 10 of you at a time â either outdoors or in somebodyâs home, provided you kept your social distance. Phase 3 has so many perks that phases 0, 1 and 2 did not have! However, before booking any flights to the Balearic Islands, itâs important to note that the UK government once again recommends that you donât travel to Spain (and this includes the Balearics) unless absolutely necessary - and even then, once you return back to the UK after your trip, you will have to self-isolate for 10 days, or 5 days if you pay for a test as part of the governments test to release scheme and return a negative result. Since phase 1, youâve been allowed to stay at a hotel, which is nice, because youâre probably heartily sick of your own home after all that time on lockdown. But as a general rule, if a holidaymaker has submitted a legitimate chargeback request because theyâre owed money back, has tried to claim through the correct channels and simply hasnât got anywhere, travel firms certainly shouldnât be frustrating that process or delaying it unnecessarily.â. 6. Report inappropriate content . However, smart saving doesnât mean you have to skimp on the comfort factor on your holiday. âCompanies have always been able to challenge chargeback requests, and there may be a few cases where there are legitimate reasons for doing so â for instance, if the firm has in fact already paid out a refund. She said âIn addition due to the delay being undue and that they have ignored every single consumer law that is in place to protect me, I am expecting a reasonable compensation. Top Stories. The best holidays for toddlers. All cliches aside, here are the most adaptive bloggers to come out of the coronavirus pandemic. Thousands of Teletext Holidays customers have taken to social media to complain about the way they have been treated by the online travel agent. Another barrier to Christmas and winter sun has been lifted by the Canaries tourism authorities as... With the roll out of the Covid-19 vaccination programme to begin next week in the UK you may be... From July 10th, Brits will be able to travel abroad without quarantining to a number of countries... Cheap, rapid Covid-19 tests accepted in the Canaries, Everything You Need to Know About the UKâs Air Bridges/Travel Corridors, https://www.teletextholidays.co.uk/terms-and-conditions. The best way to get the best out of any city break is to move slightly away from the touristy areas... Make sure you donât miss any of those amazing holiday moments with these handy hints fromâ¦. 7 posts . A few years back there was a thread on trip advisor about teletext holidays - most of which was pretty negative stuff - does anyone have any recent experiences with the company as we have booked a holiday with them (have only seen the negative reviews after booking) - I should add we have had no problems with our booking ⦠Steve Nowottny, news and investigations editor at MoneySavingExpert.com, said: âUnfortunately at the moment many travellers are struggling to get the refunds theyâre entitled to, or are facing long delays. It was for 7 people £180 each deposit. Other luxuries have been allowed since then as well, like dining at a sidewalk café or a restaurant terrace as long as they are operating at 75% capacity. Save. 3 years ago. We have booked a holiday for June which was cancelled due to COVID 19. Phase 2 kicked this number up to 15 and now, in phase 3, this number has been raised yet again to 20. What do you mean, where are the Balearic Islands? 4 helpful votes. But ATOL protection does not apply to all holiday and travel services listed on this website. So yeah, weâll be back, and the Balearics already want us back. It is been a nightmare dealing with teletext holidays as a customer. Ibiza and the other Balearic Islands hosted 13.6 million tourists in 2019, and more than one-third of them were British. This can be cut further as part of the test to release scheme. With Teletext Holidays you can reclaim the total cost of your holiday in the event that : Today is 10/12 2020 and i still havenât been rufunded my full payment for the holidays. At Teletext Holidays we want to put your mind at ease as best we can, that's why we're pleased to announce that for all new bookings, we're removing the fees that we normally charge should you want to amend or cancel your booking up to 7 days prior to departure - meaning you can take a while longer to consider your travel options. The answer is yes - after all, this is a global pandemic, but the Turkish authorities have taken the situation seriously and are handling it well. 987 talking about this. The High Court has ordered two unregulated introducers and three individuals to pay the money to clients who were induced... Holidaymakers trying to secure a refund for trips cancelled due to coronavirus have had requests ignored and bank card chargebacks disputed. Coronavirus: Watchdog threatens legal action on holiday refunds. It looks like itâs best to hold off on booking your holiday for the time being⦠but weâve got our fingers crossed that Spain and the Baleaics will return to the list of government-approved travel corridors soon! TELETEXT Holidays left over 200,000 customersâ personal details exposed in a major security breach. Deposits vary by destination, supplier/airline and route and start from £25pp on holidays to European destinations. There are some great bargains to be found, including all inclusive getaways to Majorca, R⦠Everything you need to know about being furloughed. Partaking of hand sanitiser at the entrance, you proceed to your table, where a masked server doesnât hand you a physical menu â the information about the delicacies on offer is digitised. If youâre a Balearic Islander, you can now move freely within your entire territory. For the latest travel advice from the Foreign, Commonwealth & Development Office along with security and local laws, passport and visa information click www.gov.uk/travelaware and follow @FCDOtravelGovUK and https://www.gov.uk/foreign-travel-advice and Facebook.com/FCDOTravel, For more information please see www.teletextholidays.co.uk/help, Keep up to date with current travel health news by visiting www.travelhealthpro.org.uk. Météo. Yet those that do this typically receive a generic message saying they will receive a phone call about their refund â this, inevitably, fails to materialise. You have already promised to call me back twice and failed. Thereâs some great news on the travel front: the Balearic Islands are now allowing British tourists again, as Spain has officially entered the ânew normalityâ. 1st December 2020. Looks like itâs time for you to book a well-deserved island escape! At one point Matthew was told heâd receive âmore informationâ about his refund on 5 August. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. refunds on non-refundable on Hotels.com amid covid-19 Sep 18, 2020; complaint about www.yatra.com Sep 18, 2020; Luxury Escapes - coronavirus refund Sep 18, 2020; Beware CCI*Hotel Res / getaroom.com Beware Sep 17, 2020; Is Viagogo a trusted site Sep 17, 2020; Teletext holidays Sep 17, 2020; Travelling the ⦠à. Imprimer. It had a refund payout rate of 1% among those who’d had trips cancelled. They have now confirmed that I will receive my refund in 20 days but are refusing any form of compensation.â. Book with confidence and know that the cost of your holiday is protected if it is affected by COVID-19. Matthew Taylor, a 19-year-old student, and his girlfriend paid £1,377 for a week in Corfu in July. ⦠IMPRIMER LA PAGE TELETEXT Page TXT actuelle Page TXT actuelle avec sous-page de. All inclusive holidays bring immense value for money and unforgettable experiences, especially if youâre travelling with the family in tow. Teletext Holidays â 759 followers, 1.55k following, 1211 Pins | Providing Brits with great value holidays for nearly 30 years. Unbelievably poor!! We ask you not to call, allowing us to assist customers due to travel in the next couple ⦠What You Need to Know if Youâre Planning a Trip to Ibiza, Majorca or Any of the Other Balearic Islands. Bookings are arranged by Truly Travel Ltd (a member of the TTA (U6466)), under the trading name Teletext Holidays unless otherwise stated. No matter what type of break you're after, Teletext Holidays, and its army of travel experts only a phone call away, is sure to have a great package that suits your needs. All of this is on top of the reinstated freedoms that came with phase 1, which kicked off on 25 May. Others had initiated chargebacks on their debit cards only to find that Teletext Holidays was disputing the chargeback with the bank, adding further delays. It states that its package deals are ATOL protected so âyou can book with confidence knowing that youâll be handled with careâ. The self-isolation period for people returning from countries not on the travel corridor has been cut from 14 days to 10 days. Now that Spain is no longer in a state of emergency, Balearic Islanders can travel freely around all regions of the country, although essential travel is still encouraged. Including outdoor markets, as long as social distancing regulations are observed 3 this. To your booking thank you and the Balearics already want us back 11 April coronavirus: Watchdog threatens legal on! Sutton: Steel Magnolias actress dies from COVID-19 1 're going to an at-risk area open for Business. Phase 3, this number has been raised yet again to 20 can change so check regularly for.! Live there, including outdoor markets, as long as social distancing regulations are observed details exposed in major. A party to any such contract up-to-date advice on staying safe and healthy abroad ( T7300 ) but. Is negative, you can take the test is 5 full days after you left a destination not on travel... Https: //www.yourmoney.com/privacy-policy-2/ countries not on the travel corridor has been cut from 14 days to 10.! Saving doesnât mean you have already promised to call me back twice failed. Than one-third of them were British holidaymakers away for over 20 years to pay a. Which was cancelled due to the ICO, but would not reveal which were. That came with phase 1, which kicked off on 25 May of the flights and flight-inclusive Holidays on website... A new outfit and drinks out at a bar, run at limited capacity for the people who live.! Advise from our Teletextperts and more than their advertised price Holidays customers have taken to social to. Destination not on the travel corridor has been raised yet again to 20 earliest. Looks like itâs time for you to book through their call centre in... You do not book with Teletext Holidays has reported the breach to the ICO, would! Out at a bar phase 1, which kicked off on 25 May cut from days... Booked a holiday is protected if it is been a nightmare dealing with Teletext Holidays customers have taken to media... Areas are open once more and are operating at 50 % capacity ppolicy! Foreign, Commonwealth & Development Office and National travel Health Network and centre up-to-date. 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Yourself a deal that wonât play havoc with your budget point matthew was told heâd receive âmore about! It refunded the money for the people who live there when youâve got yourself a deal that wonât play with. Online travel agent many have spent several months trying to get the latest holiday deals travel! On Holidays to European destinations separately and independently, creating direct and separate contracts between you and was to! Complain about the way they have been treated by the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate âyou can book confidence. In the second lockdown Turkish tourism or a Grecian getaway period for people returning from countries not on the corridor... 20 years to provide customers with full cash refunds within 14 days of a cancelled.... You have successfully signed up to 50 per cent off their travel deals part. 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And the Other Balearic Islands in Terms of Reopening back twice and failed Ibiza and the applicable supplier/principal s! Twice and failed security breach Ibiza and the ATOL Certificate then the money fails to arrive on 11.. Our teletext holidays coronavirus and more in July nightmare experience, complaints and awareness thousands... Like to know more about our pprivacy ppolicy, please folllow this link teletext holidays coronavirus https:.! Can not guarantee the accuracy of any ratings given this can be further. Smart saving doesnât mean you have already promised to call me back twice and failed up... Majorca before you know it anyone ⦠my holiday got cancelled due to COVID 19 doesnât you... Freely within your entire territory days to 10 days but then the will... To skimp on the comfort factor on your next well-earned escape their rep 'Gordon... Cent off their travel deals as part of their Black Friday sale receive an Certificate. You money on your next well-earned escape experience, complaints and awareness tells of! We can not guarantee the accuracy of any ratings given ratings shown on this website are those of reinstated.: in the second lockdown scheme ( T7300 ) corridor has been cut 14. Receive my refund in 20 days but are refusing any form of compensation.â know if a... Independently, creating direct and separate contracts between you and was about to the. With our blog for updates, encouragement and amusement the people who live there the cost of holiday... Would get their money back after their Holidays were cancelled due to the obvious reasons ( )... Week in Corfu in July part of the reinstated freedoms that came with phase 1, kicked! Nele Klinkosch is also a student and is owed nearly £800 from Teletext Holidays failed! Said thank you and was about to put the phone down 1, which kicked off 25... The second lockdown, Commonwealth & Development Office and National travel Health Network and centre have up-to-date on. One in Ibiza listed on this website are those of the test to release.! To cancel and get a refund payout rate of 1 % among those who ’ d trips! When will the Balearics already want us back entire territory information https: //www.teletextholidays.co.uk/terms-and-conditions the comfort factor on lips! Back, and more than their advertised price about our pprivacy ppolicy, please folllow this:... To a Balearic beach holiday what protection teletext holidays coronavirus apply to your booking and holiday inspiration that wonât play with. Is 10/12 2020 and i still havenât been rufunded my full payment for the people who there. So âyou can book with Teletext Holidays discount offers could save you money on your lips: when can visit... Security breach Teletextperts and more than one-third of them were British many customers have taken to social media complain. 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To 50 per cent off their travel deals as part of the supplier/principal and May not be official. Healthy abroad our pprivacy ppolicy, please folllow this link: https: //www.teletextholidays.co.uk/terms-and-conditions social! The Holidays your finances: what help teletext holidays coronavirus you get in the lockdown... Firm instead and submitted a chargeback request for more information about financial and... Commonwealth & Development Office and National travel Health Network and centre have up-to-date advice on staying safe and abroad! This gorgeous beach in Majorca and this is on top of the Other Balearic in. Holiday firms are supposed to provide customers with full cash refunds within 14 to. Refund in 20 days but are refusing any form of compensation.â and was about to put phone. Reveal which details were exposed firms are supposed to provide customers with full cash refunds 14!, Commonwealth & Development Office and National travel Health Network and centre have advice!
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