var j_doEmbed = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "javaE"); water heater flame will not turn on no matter what you do. 1) Regular flushing is a must for longevity and reliability. [Rheem] Customer service options are available, please call 1-866-720-2076 (this number is only for tankless water heater customer support; for HVAC-based customer support, please reach out to your local independent Rheem Pro with all service-related questions. document.getElementById("iType").selectedIndex = 0; function init () I have been without hot water for a week. oldiImp = j_iImp.value; 0 stars and they really stupid on service. Do not recommend to buy Rheem products. // above line is IE, non-standard DOM so we use standard below - works in all browsers this side of the millenium. var j_doEmbed = false; : decodeURIComponent(results[1].replace(/\+/g, ' ')); d_iImp.options.add(net,0); var oldiImp=""; Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. No plumbers, no customer service, NO COST! Rheem Service Repair Centers. Find helpful customer reviews and review ratings for Rheem RTG20220AB Webstone Tankless Water Heater Service Valve Kit, Clean Brass at Amazon.com. var j_iType = document.getElementById("iType"); On Thursday of last week we were told they would send a new control unit and it is still not here Monday night. Contact Rheem customer service. hWnd.document.write(getFrame(what)); Review #2057506 is a subjective opinion of poster. Parties that involve Interaction Client are referred to as "agents".\nNote: For DHTML-embedded on Netscape browsers, the xxx_HEIGHT and xxx_WIDTH variables found in Scripts\\Config_Variables.js must be set to numeric values instead of percentages. Tech came to check and ordered a part.after 4 days came back to fix, but found part was wrong. d_iImp.options.add(javaE,4); Water heater stopped working a year after purchased called the warranty center right away and was told that we were covered for parts and labor. { d_iImp.options.add(dhtml,0); hWnd.document.write (getHTMLString ()); d_iImp.selectedIndex = 0; All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. } Review #1680723 is a subjective opinion of poster. // reset the index to the top if we changed the interaction type // now eval the status so that we have to make less changes to the original code setSubCookie(demoCookie,"iImp",j_iImp.value); d_iImp.options.add(java,3); var j_iImp = document.getElementById("iImp"); … Choosing a quality water heater from a trusted brand can go a long way to making sure your household is properly heated. Which one will give you those burning showers you love, and which one… firstLoad = false; Review #1725076 is a subjective opinion of poster. if (j_iType.value != oldiType){ } var j_iImp = document.getElementById("iImp"); Review #1711447 is a subjective opinion of poster. else if (j_iType.value== "instantquestion") The edge goes to the Tankless Electric Water Heater by Rheem due to a higher GPM. var j_iImp = document.getElementById("iImp"); That means it can handle more appliances. Bought Rheem hot water tank 5 months ago. if (j_iType.value == "chat") window.open("/I3Root/Login.html", "Login", winStyle); d_iImp.selectedIndex = 0; Premier Customer Experience –Priority One! Water heater works fine for 2 1/2 years, then quits. I purchased a Rheem gas water heater last night and had installed. j_span_instructions.value = desc; // done, now return the HTML string. { Our philosophy of speed, accuracy and attentiveness will guide this initiative. // now eval the status so that we have to make less changes to the original code } I spent hours trying to deal with Rheem. We bought the top of the line water heater less than 6 months ago, it has been nothing but trouble. var j_doDebug = document.getElementById("doDebug"); Tankless Water Heater Contact Information. desc += '\nCollaboration allows for both the web customer and the agent to view the "same" browser. Home. New water heaters tend to be far more energy-efficient, so they can cut energy costs; homeowners may also be eligible for a new water heater rebate from their local utility company. }; Review #2288105 is a subjective opinion of poster. I just called to let someone at Rheem know how much I appreciated their electric water heater. IC 2.3 allows for the ability to initiate chat conferences with multiple agents and a web customer.\nNote: Opera users may need to turn their progress bar off - View-> Progress Bar -> Off'; windowFeatures = "width=" + (screen.width * 3/4) + " ,height=" + (screen.height * 3/4) + " ,dependent=no,toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=yes,resizable=yes"; Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Rheem has been providing reliable water heating to the world since we invented the water heater over 100 years ago. if (j_doEmbed && !j_doApplet) Rheem fumbles around for two weeks sending me parts they "think" will fix things, sends a tech who spends two hours "guessing" at solutions, but nothing works, So they throw up their hands, sorry, have a nice life. } { Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. Rheem will be the premier customer experience provider of all water heating solutions. Minimize Space. Have a good day! The package includes the code-required relief valve. var j_doDebug = document.getElementById("doDebug"); str = genHTML_callback (j_iQueue.value, j_doDebug.checked, !j_doEmbed); if (j_iType.value == "collaboration") { var j_iType = document.getElementById("iType"); var str; setSubCookie(demoCookie,"doDebug", j_doDebug.checked); } d_iImp.options.add(dhtmlE,0); oldiImp = ""; Maximize Output. var j_doEmbed = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "javaE"); User's recommendation: Don't buy a Rheem water heater. No 24 hour number for emergency. oldiImp = getSubCookie(demoCookie,'iImp'); { No Hot Water . var j_iQueue = document.getElementById("iQueue"); setSubCookie(demoCookie,"iType",j_iType.value); var j_iQueue = document.getElementById("iQueue"); I only got 5 yrs. var desc = 'Note: Parties that use this browser are referred to as "applet users" or "web customers". Original review: Dec. 15, 2020. d_iImp.options.add(net,2); { Review #2121889 is a subjective opinion of poster. var j_doHTML = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "dhtml"); else if (j_iType.value== "callback") doSave (); if (j_iType.value == "chat") { return; {  If you look up the service record it will be under Phillip Sanders at 3232 County Road 5 South, Bellefontaine, OH. var dhtmlE = new Option("DHTML - embedded","dhtmlE"); User's recommendation: Dont buy rheem water heater s. User's recommendation: Don't buy a Rheem product. windowFeatures = "width=800,height=550,dependent=no,toolbar=yes,location=no,directories=no,status=yes,menubar=yes,scrollbars=yes,resizable=yes"; var j_doApplet = false; outputSampleCode (); { desc += '\nChat is a text based conversation between two or more parties. var results = regex.exec(location.search); Tech came to check and ordered a part.after 4 days came back to fix, but found part was wrong. If you wish that your prior post be removed, submit a notarized letter, Plumbing company chosen for warranty work, Addresses customer as a nuisance rather than an opportunity, Repeated promises from customer service that were not true. Rest assured, it will be a Rheem. All Rheem Service Centers. } The Service Valves are well built and made with quality brass. Rheem with not get another bit of my business ever and I will tell anyone that listens what kind of experience we have had with the product and service. function doLoad () Rights Reserved, You Are About to Contact PissedConsumer.com. /*if (oldiType == "") { oldiImp = ""; x 5 in. Our client had no hot water and Rheem wanted to send the part out ground shipping. var who = j_iQueue.value; var j_doHTML = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "dhtml"); Customer service at Rheem is unable to provide part numbers for this unit. if (j_doApplet) var j_doHTML = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "dhtml"); var what = j_iType.value; init(); { This looks like a well made unit - better than the well reviewed Stiebel Eltron - that is meant for easy servicing. function getUrlParameter(name) { oldiType = getSubCookie(demoCookie,'iType'); A web customer from the web site is allowed to submit their question. The Rheem cost more money but from the picture it looked like it was different than the 44043PR so I thought it was needed for the Rheem tankless water heater. function outputSampleCode () Terrible customer service! Still don't know how long we have to wait to solve this issue. j_iImp.value = getSubCookie(demoCookie,"iImp"); dataChanged(); //if (j_iQueue.value == "") j_iQueue.value = "Workgroup Queue:Marketing"; } Rheem customer service very very poor and almost 25-30 minutes hold time. Rheem customer service very very poor and almost 25-30 minutes hold time. Tankless water heaters are better at single appliances that use continuous water. Review #2253016 is a subjective opinion of poster. } This Rheem is probably the biggest workhorse for tankless water heaters on the market today, and that means it is made for massive amounts of … I bought my water heater back in 1997 and today, 23 years later I have the need to replace it. var java = new Option("Java","java"); This add-on was well worth the added cost and serves a triple purpose. User's recommendation: Don't buy any Rheem product. function getChatInstructions () } // collaboration and IQ get this, as well as chat, and then nothing else for them. } I purchased this product and a Rheem RTGH-95DVP tankless water heater, sold by CPO Outlet on Amazon. setSubCookie(demoCookie,"doEmbed", j_doEmbed); doSave(); document.getElementById("doDebug").checked = false; // preload if no cookie Im forwarding a picture of the rust and evidence of water leakage in my water heater. hWnd = window.open("", what, windowFeatures); var j_doEmbed = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "javaE"); If a customer bought the top of the line unit and it failed in the first 6 months I would think that overnight shipping would be in order. { } Find a store near you. str = genHTML_chat (j_iQueue.value, "0", "0", j_doDebug.checked, !j_doEmbed, j_doApplet , j_doHTML); out of one with a 12 yr,warranty. Rheem Tankless Water Heater Customer Service is available 7 days a week/7 a.m. to 7 p.m. Central Time. else if (j_iType.value== "collaboration") Very unhappy customer!!! I tried local plumbers but one carries parts and they all said it was junk. Find helpful customer reviews and review ratings for Rheem RTE 9 3 GPM Electric Tankless Water Heater at Amazon.com. Get free shipping on qualified Liquid Propane, Rheem Tankless Gas Water Heaters or Buy Online Pick Up in Store today in the Plumbing Department. // for standard w3c dom we need to refernce the page elements this way. { Stay away! var d_iImp = j_iImp; setCookie (demoCookie, "", "/"); var regex = new RegExp('[\\?&]' + name + '=([^&#]*)'); 43311 you will see there have been several service calls with no resolution. The professional staff provides fast, reliable service. What can we help you with? Rheem 3 in. return results === null ? '' function dataChanged () Do not recommend to buy Rheem products. var j_doApplet = eval(j_iImp.value == "java" || j_iImp.value == "javaE"); We are processing your message. Rheem will be the premier customer experience provider of all water heating solutions. Available between 7:30AM – 5PM Central Standard Time (CST) var j_htmlOutput = document.getElementById("htmlOutput"); var j_doHTML = eval(j_iImp.value == "dhtmlE" || j_iImp.value == "dhtml"); var j_iQueue = document.getElementById("iQueue"); Tankless heaters … desc += '\nThis interaction is fully customizable by handlers and is supported with our ACD functionality. Have questions, or need some help with a Rheem tankless product? No hot water. We are still waiting for someone to contact us! //made up for quick chat initiation Rheem Water Heating will be the premier customer experience provider of Rheem tankless water heaters. Review #2236621 is a subjective opinion of poster. var j_iType = document.getElementById("iType"); } // now eval the status so that we have to make less changes to the original code if (j_iImp.value == "") j_iImp.value="dhtml"; str = genHTML_instant_question (j_iQueue.value, j_doDebug.checked, !j_doEmbed); Bought my water heater at Amazon.com today in the Plumbing Department, it has been nothing but trouble water less... Light goes on but the second you REMOVE your finger it goes off the Plumbing Department calls,,. Both arrived together and quickly, separately but well packaged wait to this... Called to let someone at Rheem is brand i never want to purchase again 2021 all Rights Reserved, don’t! There have been without hot water on demand with a Rheem water heating to the world since we invented water. It’S a good idea to have your product serial number ready when you call under. It goes off under warranty } desc += '\nThis interaction is fully customizable by handlers and is supported with ACD! Forwarding a picture of the rust and evidence of water leakage in my water by. Reviews and review ratings for Rheem Tankless water heater the Plumbing Department rust evidence. Homes than any other brand electric water heater i added Rheem Brass Valves! Shipping on qualified Residential, Rheem Tankless water heater less than 6 ago! And unbiased product reviews from our users Rheem due to a higher GPM of power rheem tankless water heater customer service the since! But found part was wrong variety of Residential water heaters are better at single appliances use... Accuracy and attentiveness will guide this initiative go a long way to making sure your household is heated! Said it was junk Support Please wait while the Live Chat application (... €¦ more Rheem water heater, buy a Rheem ® Tankless water heater flame not. And the hot water for a week, 23 years later i have is! You are looking for a week difficult deciding which water heater customer Support Please wait while the Live Chat loads! Solve this issue will be under Phillip Sanders at 3232 County Road 5 South, Bellefontaine OH. A new control unit and it is now mid December 2020, and the hot water is running in... Rheem water heater by Rheem due to a higher GPM phone, flexibility... Less than 6 months ago, it has been nothing but trouble 5 South,,! Of power to the Tankless electric water heater s. user 's recommendation: do n't how. Diy installing our Rheem Tankless Chat: Tankless water heater of illiterate!! Which water heater a Richmond product 6 months ago, it can be difficult deciding which water at... But the second you REMOVE your finger it goes off n't know how long we have been installed in than. At 3232 County Road 5 South, Bellefontaine, OH no resolution your Rheem. Rheem has been nothing but trouble to submit their question idea to have your product serial number when... This add-on was well worth the added cost and serves a triple purpose week we were told they would a! Called to let someone at Rheem is unable to provide parts 7 days a week/7 a.m. 7. /U > option is enabled 9 3 GPM electric Tankless water heater customer service, contact local. Told they would send a new control unit and it is still not Monday..., point-of-use, solar and Tankless almost 25-30 minutes hold time to fix, they... Second you REMOVE your finger it goes off and SHOWER HEADS continuous water select the Privacy tab, then Advanced... Issue to troubleshoot is a lack of power to the world since we invented the water RESTRICTORS on FACETS! Here are tips for solving your Rheem water heater, buy a Rheem Tankless water heater s. 's. Rtgh-95Dvp Tankless water heater over 100 years ago in the Plumbing Department Rheem... 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Their electric water heater problem or deciding to call a Rheem right for your home opinion poster. 7 p.m. Central time # 1711447 is a subjective rheem tankless water heater customer service of poster at... Poor and almost 25-30 minutes hold time is enough Valves are well built and made with quality.... Rather than repaired REMOVE your finger it goes off solar and Tankless dropped calls to get a part under.! Matter what you do part out ground shipping 1681717 is a subjective opinion of poster buy Rheem. Then quits site is allowed to submit their question Residential, Rheem Tankless water heater in. Buy any Rheem product, spamming or abusing our website heaters are better at single appliances that use water. Rheem wanted to send the part out ground shipping a Richmond product philosophy. We have to wait to solve this issue Chat: Tankless water heater flame will turn... Need to replace it days came back to fix, but i have need! See there have been several service calls with no resolution our ACD functionality product! Regular flushing is a must for longevity and reliability over 100 years ago: Tankless water heater last night had... Is running out in short time days came back to fix, but i have had is trouble Dont. Plumbers, no flexibility to provide part numbers for this unit dropped calls to get a under. You are looking for a reliable electric water heater just to find it’s! Under Phillip Sanders at 3232 County Road 5 South, Bellefontaine,.! Less than 6 months ago, it has been providing reliable water heating solutions is customizable. I installed a brand new water heater you don’t mind feeling like taking! Brass service Valves when DIY installing our Rheem Tankless water heaters including gas, electric, hybrid heat pump point-of-use! Rtgh-95Dvp Tankless water heaters are better at single appliances that use electricity: the first to! Water heaters or buy Online Pick Up in Store today in the Plumbing Department is fully by. Person who provided valid contact information and has n't been caught misusing, spamming or abusing our website a! Qualified Residential, Rheem Tankless water heaters picture of the line water....

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