strict standards for business conduct. I am able to return them the wrong product after they pay for the postage back. AliExpress（アリエクスプレス）での返金方法について、商品をキャンセルしたい場合、届いた商品が違う商品だった場合や欠陥品だった場合、または商品がまったく届かない場合について、返金手順とopen dispute（オープン紛争）の仕方を解説！ Many products are completely different to what the customer ordered. （間違った商品を受け取りました） AliExpressを利用して期限が過ぎても発送通知が無い時の問い合わせに使う英文 AliExpressで注文をして支払いを終えると同時に、発送期限の通知を受けます。期限内に発送の Step 1: the seller proposes a resend and asks you to order the item again. Many products are completely different to what the customer ordered. It may not be copied without the written permission of Ripoff Report. How am I guilty they cannot get their money back. I can see AliExpress rejecting this on the basis that being inconvenienced by return is not a valid reason to refund you, even partially. |, Don't let them get away with it!® Let the truth be known!™. Aliexpress judges 20% partial refund or full refund at my shipping expense. If the buyer receives something he did not bought, wouldn't it be unfair for the buyer to be forced to pay shipping costs for china, probably US$ 5-10. This is the To do that, go to Orders, and click “View Detail”. JA.AliExpress | aliexpress Japan - 高品質で低価格の製品をオンラインで中国から購入しよう. 6,779 reviews for AliExpress, 3.2 stars: 'SHOP SOMEWHERE ELSE! Cheap Cellphones, Buy Quality Cellphones & Telecommunications Directly from China Suppliers:DOOGEE S96 Pro Waterproof Rugged Phone 48MP Round Quad Camera 20MP Infrared Night Vision Helio G90 Octa Core 8GB+128GB 6350mAh Enjoy Free Shipping Worldwide! Everything was going fine until I received and email update stating the item had been delivered but I didn't have it. CTIG 18.7 yüksek kaliteli Led optik lens Imitation lümen, boncuk yüzey, 30 derece, tabanı ile ayak, boyutu: 18.7X14.07mm, PMMA,Çin'den ve diğer ülkelerden ürün satın alın. Online tracking, door-to-door delivery, and two delivery attempts are also available. Üstelik ücretsiz gönderim, sınırlı indirimler, kolay iade seçeneği ve müşteri garantisi gibi özelliklerden de yararlanabilirsiniz! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Toyota Corolla için E210 210 2019 2020 Anti Kayma Mat Dashboard Kapak Pad Güneşlik Dashmat Halıyı Korur Anti UV Araba aksesuarları,Çin'den ve diğer ülkelerden ürün satın alın. The tracking address given to me was some other customer 300km away. as the other redditor suggested, open a dispute, cram in as much details as you can to show them how it's not the correct item, and see what happens. All AliExpress buyers have the right to open a dispute in case of dissatisfaction, as it is a relatively common practice when shopping online. In case you find there is anything wrong with the item (s), you will still have 15 days to open a dispute. AliExpress claims the money was given to the seller and cannot get the money back. You may get the wrong item, or your order may not arrive at all. How those businesses take care of those complaints is what separates good businesses from the rest. 2. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features New comments cannot be posted and votes cannot be cast. AliExpress offers a certain period within which the buyer can claim their rights called Buyer Protection. Item be returned/exchanged only if the items are found defected or wrong item on arrival. As long as there is still some time left, the seller or AliExpress staff will provide assistance in case anything’s wrong. The list below is our full range of guarantees provided by AliExpress sellers, and how they protect you: On-Time Delivery Full refund if product isn’t received in guaranteed delivery time Always check the seller's On-time Delivery guarantee time and make sure your desired delivery date falls within this time-frame. I told the seller and he gave me some BS reasons that he can't refund that much. Don’t click on those slick Ads! Fortunately, AliExpress realizes that mistakes do happen sometimes, and so they've put a system in place to help you work with sellers to reach a reasonable nice to know they can be reasonable.Thanks for all your help guys. Who's crazy enough to start this website? If the item arrives in the wrong color or size, looks different from the seller’s photos, does not work or is damaged, turned out to be a counterfeit instead of a well-known brand – you can get your money back. Open a dispute, and ask for however much money you want back (refund only, not refund and return). If you happen to get your size wrong when you order on AliExpress, the return cost will be solely YOURS! Is there any information … The best thing you can do is: 1 contact the seller with the issue. ***The local post show me the package photo delivered to its real customer. How come they themselves cannot retrieve their money. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. All business will get complaints. 受取確認した後でも、15日間は、「Open Dispute」することが可能なようです。. Seller sent wrong item. Step 3: the sellers ships the new order and you get a brand new tracking code. Recent recommendations regarding this business are as follows: "Not so much", "Alway seller should reply whenever customer … The order was shipped as a China Post Air Package RI274818999CN. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. wrong item：間違っている商品が分かれば記入 Name: 名前 Address: 住所 E-mail address: 電子メールアドレス----- I am looking forward to hearing from you soon. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. What did you do? 2.accessories can't be used and I have to simply throw away Im not asking for a huge amount just enough to buy the things I need . Despite this, I have not been refunded the money. Cheap Motorcycle Trunk, Buy Quality Automobiles & Motorcycles Directly from China Suppliers:Motorcycle Trunk Tail Box Luggage With Top Rack Backrest For Suzuki Boulevard C50 Volusia 800 C90 M109R C109 Marauder Intruder Enjoy Free Shipping Worldwide! Limited Time Sale ***On my account it’s shown as received. Item Shipped to wrong Address. https://www.ripoffreport.com/reports/aliexpress/internet/aliexpress-wrong-item-and-no-money-back-nor-right-item-china-internet-1215823. A subreddit to the greatest website for buying stuff direct from China. I'm interested to see the results of this. www.aliexpress.com REGISTER Sign In Sign In Forgot Password? With AliExpress Direct, cross-border orders are delivered in 10-20 working days. I buy a lot of goods from Aliexpress. Once you have confirmed that you have received your goods, your order will be completed. I've been shopping on aliexpress for years, and so far I can say that despite a few hiccups I've had a great experience and I've rarely had to open disputes or anything like that. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Updated weekly. Aliexpress was first mentioned on PissedConsumer on Dec 31, 2011 and since then this brand received 6605 reviews.. Aliexpress ranks 92 of 330 in Auctions and Marketplaces category. I know eBay support is quite reasonable don't know much about ali. 25/10/2019 - 12:30:23 Sipariş Sevk Edilmek Ä°çin Hazır/Item Is Ready for Ship - - Origin 26/10/2019 - 17:35:00 Item is at agent warehouse - Origin 28/10/2019 - 23:00:00 Item departed from origin - Origin 29/10/2019 - 06:05:00 Item arrived to Istanbul. Hi guys, long story short Seller Sent me an Item I didn't ask for(phone)And I can't send it back because 1.I don't have enough time.2.customs problems The main issue I have is I bought some accessories which are not compatible with this phone so I might have to buy again.Seller offered me to compensate 10$ which is even not the half amount I spent on those accessories. **The seller gave me a wrong tracking number***Wrong name, wrong address and wrong item. Exactly as product description. I find them a little tight, but no so much so. Countless reviews talk about receiving the wrong item. Üstelik ücretsiz gönderim, sınırlı indirimler, kolay iade seçeneği ve müşteri garantisi gibi özelliklerden de yararlanabilirsiniz! Copyright © 1997-2021, Ripoff Report. AliExpress Mobile'te dünyanın her yerine ücretsiz gönderimle PCIe PCI-E V8.4D EXP GDC harici dizüstü Video kartı Dock/dizüstü bilgisayar yerleştirme istasyonu (Mini PCI … Ücretsiz Kargo Worldwide tadını çıkarın! AliExpress - anyone received totally wrong item? Press J to jump to the feed. This is the best way to manage and repair your business reputation. Step 4: you let the buyer protection on the original order expire. https://www.ripoffreport.com/reports/aliexpress/internet/aliexpress-wrong-item-and-no-money-back-nor-right-item-china-internet-1215823. Update:-I won the case.Aliexpress decided to Refund me 34$.I wonder how they got that number. I'd be inclined to see Ali ask you to send it back for a refund. Limited Time Sale Easy Return. AFFORANY Global Store in Aliexpress recently scammed me with the wrong tracking number, so of course, the goods did not arrive. We reserve the right to charge the shipping fee again for returned items due to undeliverable wrong address. So I'm asking you guys what should i do in this situation any tips will be highly appreciated. Wrong item sent (open sleeve) Ordered closed. Aliexpress judges 20% partial refund or full refund at my shipping expense. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. ©ï¸ 2010-2020 AliExpress.com. ***Ali express teem say’s invalid “the seller sent to you another tracking number”. it's the sellers fault for sending you something that you didn't order and you should not have to lose any more of your time and money over someone else's negligence/stupidity. and if they side with the seller, I doubt it but let's not rule it out, do a chargeback and say goodbye to aliexpress. Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ I have received an item I didn’t order and I’m not sure who sent it because I bought a lot of items at once a while back. AliExpress. Corporate Advocacy Program: How to repair your business reputation. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Why Ripoff Report will not release author information! Be the first to know! READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on AliExpress. AliExpress is considered to be a safe, reliable place to buy products at a cheaper price than you would domestically. @alaueee @aliexpress I am having an issue returning my item due to wrong information from the saler and she is not responding also AliExpress’s customer service out of reach please help me out 8122354058053819 It's part of the Alibaba Group, an established company which focuses on commerce and media. I applied for a refund and was approved by AliExpress investigation team. If item need to be exchanged, items must be returned within 7 days from the date of authorized for exchange. Obviously in order to see the discrepancy between the recipient's address and the tracking address, reading skills at the primary school level would be sufficient. Is there any information … the best thing you can do is: 1 the! 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